We're off to Africa where things are wild and hot! Join
Professor Iris and the gang on an interactive jungle
adventure that introduces your child to rhyming adventure
stories in four languages and fascinating facts about
Africa. Learn big vocabulary words with Ms. Principal.
Color ten fun pictures with "Plant." Sing and dance to
music videos with "Piano." And don't forget the surprise on
every page behind Skeleton's door!
Frequently Asked Questions
WINDOWS USERS
How do I get a clear and smooth picture?
How do I resolve the error message: "you must have 256
colors"?
Why does the game lock up on my Packard Bell?
Why do I have problems with "Animal Safaris" on my Aptiva
Computer?
How do I resolve a "QuickTime sprite error"?
How do I eliminate projector errors or General Protection
Faults in [filename.drv]?
How do I clear up choppy sound, or I hear no sound at all?
MACINTOSH USERS
How do I resolve the message: "Disk error has occurred"?
How do I get the CD to run normally?
WINDOWS USERS
|
Q:
|
The picture is choppy. How do I get a clear and
smooth picture?
|
|
A:
|
The option to replace older versions of QuickTime was
not selected, so you will need to install QuickTime.
Also, check system resources and swap-file
settings.
|
Back to Top
|
Q:
|
How do I resolve the error message: "you must have
256 colors"?
|
|
A:
|
Change the video driver to SVGA 640 x 480 x 256:
In Win 3.11:
|
|
go to Main\ Windows\ Setup
|
|
|
click on Options\ Change System
Settings
|
|
|
hit the scroll button on the display box
and scroll to SVGA 640 x 480 x 256
|
In Win 95:
|
|
select Start\ Settings\ Control Panel
|
|
|
select Display\ Settings tab
|
|
|
set the display area to 640 x
480, the color palette to
256, and the video adapter to
SVGA
|
|
Back to Top
|
Q:
|
Why does the game lock up on my Packard
Bell?
|
|
A:
|
Disable (turn off) Packard Bell Navigator as it is
causing a conflict.
|
Back to Top
|
Q:
|
Why do I have problems with "Animal Safari" on my
Aptiva Computer?
|
|
A:
|
There is a known conflict within the hardware; the
software is not compatible with Aptiva machines. Return
the software to the place of purchase.
|
Back to Top
|
Q:
|
How do I resolve a "QuickTime sprite error"?
|
|
A:
|
There are several solutions available:
|
|
Check the Windows Control Panel to
ensure the screen is set to window
and NOT full screen
|
|
|
Reinstall QuickTime, then perform
ScanDisk and Disk
Defragmenter (In Windows 95: Start\
Programs\ Accessories\ System Tools)
|
|
|
If either of these do not work, the CD may
be defective. Exchange it at the place of
purchase.
|
|
Back to Top
|
Q:
|
How do I eliminate projector errors or General
Protection Faults in [filename.drv]?
|
|
A:
|
Follow the intructions in the above answer to change
the display to SVGA 640 x 480 X 256.
|
Back to Top
|
Q:
|
How do I clear up choppy sound, or I hear no sound
at all?
|
|
A:
|
Turn on system sounds by selecting Start\ Settings\
Control Panel\ Sound. If you can hear the system
sounds, but no sounds from the program while running
it, you need to update the audio driver. Check your
computer's manual on how to do this.
|
Back to Top
MACINTOSH USERS
|
Q:
|
How do I resolve the message: "Disk error has
occurred"?
|
|
A:
|
Clean the CD. If the message still appears, check for
scratches or cracks. If there are problems or defects,
exchange the CD for a new one at the place of
purchase.
|
Back to Top
|
Q:
|
Several different error messages occur from time to
time. How do I get the CD to run normally?
|
|
A:
|
There are several solutions available:
|
|
Turn off all extensions in the Extension
Manager except Apple CD-ROM, QuickTime,
QuickTime PowerPlug, and Sound Manager.
|
|
|
Rebuild the desktop by holding down
the Option and Apple keys
while restarting the computer.
|
|
|
Turn off RAM doubler.
|
|
|
Boot from the system CD and run
disk first aid
|
|
Back to Top
|
