Grab your camera and notebook and set sail in your felucca
to cruise Lake Victoria, the legendary source of the Nile.
Explore the art, architecture, culture, and wildlife of the
ancient and modern worlds. You'll have your own camera to
transform your adventures into personal, interactive
journals--filled with your own thoughts, video,
photographs, and text. You can also match minds with Ramses
II, a 3,000 year old Egyptian pharaoh, in a challenging
game of Senet. Make no mistake, Ramses hates to lose!
Frequently Asked Questions
WINDOWS USERS
How do I resolve "LINGO.INI ERROR" when trying to run the
program?
How do I resolve "DIRECTOR PLAYER ERROR" when trying to run
the program?
How do I resolve the error: "NILECF21 Caused a GPF in
Module unknown"?
Why do I get choppy sound and video within the program?
How do I resolve the error: "Nilecf21 caused GPF in
AAPITSS@.DRV"?
How do I resolve the error: "Interger DIVIDE BY ZERO" when
trying to run the program?
How do I resolve the error: "SCRIPT ERROR- HANDLER NOT
DEFINED"?
How do I resolve the error: "CALL TO UNDEFINED DYNALINK"?
MACINTOSH USERS
How do I resolve the error: "ERROR TYPE -11"?
Why is the system freezing or locking up?
Why won't the program install?
MPEG USERS
I get different errors occasionally. What can I do?
I am getting the error: "mmsystem 265. This alias is
already in use by this program. Use a unique alias rather
than the device name." How do I eliminate this error?
What is MPEG and why do I need it?
How do I resolve the error: "Can't read from drive 'D'"?
The picture doesn't seem to be right. What can I do?
I have tried everything suggested to fix the display
problem. What else can I do?
WINDOWS USERS
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Q:
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How do I resolve "LINGO.INI ERROR" when trying to
run the program?
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A:
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Change your video display to 256 colors. If the problem
persists, try making a text file called Lingo.ini and
save it to the Windows directory.
To change your display to 256 colors:
In Win 3.11:
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go to Windows Setup in the Main
Program Group
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select Windows Setup\ Options\ Change
System Settings
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change settings to either your video card's
display driver supporting 256 or use the
SVGA 256 color drivers
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In Win 95:
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select Start, Settings, Control
Panel
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in the Control Panel: select
Display, then Settings tab
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click on the Color Palette and
choose 256 colors
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If you do not have that as an
available choice then you'll need to click
on change display type or change
adapter type.
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Change the display driver to either
your supported video card driver or to MS
SVGA 256 color driver.
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Q:
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How do I resolve "DIRECTOR PLAYER ERROR" when trying
to run the program?
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A:
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Delete and reinstall QuickTime:
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search for and delete all *.QTC and
QT*DLL files
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reinstall QuickTime from the CD
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Q:
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How do I resolve the error: "NILECF21 Caused a GPF
in Module unknown"?
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A:
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Change the video driver to SVGA 256 and Delete
and reinstall QuickTime:
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search for and delete all *.QTC and
QT*DLL files
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reinstall QuickTime from the CD
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If changing your display and reinstalling QuickTime does
not yield satisfactory results, check for Adobe Type
Manager and turn it off.
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Q:
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Why do I get choppy sound and video within the
program?
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A:
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Edit the AUTOEXEC.BAT file:
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select Start\ Run
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enter SYSEDIT and select OK
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the editor will appear
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select Window\ AUTOEXEC.BAT
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at the end of the line that reads after
SMARTDRV.EXE, add 1024 256
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Edit the CONFIG.SYS file in a similar manner
and check that files=60 and
Buffers=40.
Edit the WIN.INI file and place a semicolon
; at the beginning of the LOAD= and
the Run= statements.
Delete temporary files (files in the TEMP
directory).
Delete and then reinstall QuickTime (launch
setup and select QuickTime install).
Check the Startup folder and the Task
List and make sure that everything is off.
Run ScanDisk and Disk Defragmenter.
Windows 95: Select Start\ Programs\ Accessories\
System Tools\ ScanDisk or Disk Defragmenter.
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Q:
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How do I resolve the error: "Nilecf21 caused GPF in
AAPITSS@.DRV"?
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A:
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Update your drivers or change your video setting to
SVGA 640 x 480 x 256 as explained in the first Q
& A on this page.
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Q:
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How do I resolve the error: "Interger DIVIDE BY
ZERO" when trying to run the program?
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A:
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Set the video to SVGA 640 x 480 x 256 as explained in
the first Q & A on this page.
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Q:
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How do I resolve the error: "SCRIPT ERROR- HANDLER
NOT DEFINED"?
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A:
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Check to see how much memory your computer has
available and Delete and reinstall QuickTime:
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search for and delete all *.QTC< and
QT*DLL files
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reinstall QuickTime from the CD
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Back to Top
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Q:
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How do I resolve the error: "CALL TO UNDEFINED
DYNALINK"?
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A:
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Delete and reinstall QuickTime:
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search for and delete all *.QTC and
QT*DLL files
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reinstall QuickTime from the CD
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Back to Top
MACINTOSH USERS
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Q:
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How do I resolve the error: "ERROR TYPE
-11"?
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A:
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To resolve this:
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Turn off all Extensions but Apple
CD-ROM, QuickTime, QuickTime Powerplug and
Scsi Manager.
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Restart and try again.
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If you don't get the error message again
then you are having a problem with your
extensions.
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Q:
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Why is the system freezing or locking up?
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A:
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Check for Ram Doubler.
Rebuild the Desktop:
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hold down the Option and Apple keys
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select Special, then Restart
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Allocate more memory to the program.
Turn off Virtual Memory and Modern Memory manager:
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click on the Apple
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go to Control Panel\ Memory
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turn off virtual memory and turn off
modern memory manager
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Try deleting and reinstalling QuickTime:
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search for and delete all *.QTC and
QT*DLL files
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reinstall QuickTime from the CD
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Q:
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Why won't the program install?
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A:
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Confirm that you have a disk for the Mac version of this software.
Check disk for scratches.
See if the software will install on another computer.
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MPEG Versions
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Q:
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I get different errors occasionally. What can I
do?
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A:
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This may indicate that some hardware may not be
installed properly. Check the Win 95 Device
Manager for conflicts:
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select Start\ Settings\ Control Panel\
System\ Device Manager
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the Device Manager list will show a
yellow exclamation point by the driver if
there is a conflict call the manufacturer's
support line and request that they assist
you to add/remove the device(s) that
are conflicting. They will then reinstall
the devices/drivers using the Win
95 Restore/Recover CD.
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Q:
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I am getting the error: "mmsystem 265. This alias is
already in use by this program. Use a unique alias
rather than the device name." How do I eliminate this
error?
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A:
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This error is usually caused by an incompatibility with
the MPEG drivers. The PC must be using the latest
Microsoft ActiveMovie drivers. Call PC support for that
type of computer or download the drivers from
Microsoft. They also come with Internet Explorer 3.0.
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Q:
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What is MPEG and why do I need it?
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A:
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MPEG is a format for Audio/Visual software. It allows
movies to be played from files on a PC. MPEG was
developed by the Motion Picture Experts Group to allow
companies to develop presentations and multimedia
software. It usually requires the addition of hardware
and software to a Personal Computer, but some products
use software on existing hardware.
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Q:
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How do I resolve the error: "Can't read from drive
'D'"?
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A:
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Some new PC's have a ZIP drive pre-installed. Sometimes
the zip drive is setup between the hard drive and the
CD-ROM drive. For instance, Hewlett Packard personal
computers have the ZIP drive set as drive "D:" and the
CD-ROM drive is set as "M:". One solution is to call
Hewlett Packard support and have them talk you through
the steps to move the ZIP drive to letter "N:". A
temporary solution is to put a ZIP disk in the ZIP
drive. This should allow the CD to be read and the
error will not occur.
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Q:
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The picture doesn't seem to be right. What can I
do?
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A:
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For a Hewlett Packard personal computer, make sure the
video display is set to S3 Trio 64 V+:
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select Start\ Settings\ Control Panel\
Display\ Settings\ Change Display Type
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select the Change button in the
Adapter Type section
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select Show All Devices, then select
S3 under Manufactures and
select S3 Trio64V+ under
Models.
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Close the windows and restart.
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For other types of personal computers:
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select Start\ Settings\ Control Panel\
Display\ Settings\
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set the desktop area to 640x480 or
800x600. Set the color
palette to 256 colors or High color (16
bit).
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Back to Top
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Q:
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I have tried everything suggested to fix the display
problem. What else can I do?
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A:
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Remove the multimedia functions in Windows 95 and
reinstall them. If you are not familiar with this
procedure, call the PC support line ( if applicable,
call Hewlett Packard support if you own one).
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