The first in the Planet Explorer series, Byzantine: The
Betrayal places you in the mysterious world of one of
Earth's most exotic locales. Planet Explorer products
capture the essence of great places in an entirely new way.
The series will integrate storytelling, historical and
cultural context, and puzzle solving in a fashion that
compels users through a virtual journey of the world's most
fascinating cities, countries and natural wonders.
Frequently Asked Questions
How many compact disks should be in the case, I see seven
slots and only six disks?
What do I do to solve the error "No Direct Draw Hardware"?
The program exits to Windows at various points in the game.
What could be wrong?
What do I do to solve the error "Display Mode not
supported"?
The installation hangs at some point. What can I do?
The video and the audio repeat themselves. How do I resolve
this?
The system response is really slow in the last passage
scene at the end of the game. Why?
What is the "United Connection Installer" icon that
installed along with the Byzantine The Betrayal icon on my
desktop?
Frequently Asked Questions
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Q:
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How many compact disks should be in the case, I see
seven slots and only six disks?
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A:
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There are only six compact disks for Byzantine: The
Betrayal.
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Q:
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What do I do to solve the error "No Direct Draw
Hardware"?
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A:
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The video driver that you are using is not certified to
use DirectX 5.0. The vendor of your PC or the
vendor of your video card will be able to help you find
the correct driver that is certified to run
DirectX 5.0
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Q:
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The program exits to Windows at various points in
the game. What could be wrong?
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A:
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The system may be low on resources, especially if you
only have 16 megabytes of system RAM. To maximize
system resources, turn off auxiliary features like
ambient sound.
To do this:
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move the cursor to the top of the screen and a menu
should appear
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on the far right of this menu bar select
PREFS
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turn off the different settings: AutoSave, Video
Screen Size, Conversation Logs, Navigational
Videos, Site Intro Videos, and
Captions
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Q:
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What do I do to solve the error "Display Mode not
supported"?
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A:
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You must have 2 megs of video RAM for the movies to run
in Byzantine. You might also want to make sure that
you have DirectX 5.0 compatible drivers installed
on your PC.
To do this:
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Go to Add/Remove Programs, located in your
Control Panel folder
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Double-click on DirectX Drivers. This will
open up the DirectX setup screen
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Confirm that all devices for video are
certified
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Go back to the Control Panel and
double-click on Display
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Click the Settings tab
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Confirm that the Color Palette shows 16
bit color
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Q:
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The installation hangs at some point. What can I do?
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A:
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Check that the CD does not have fingerprints or smudges
on it. Too clean, wipe with a damp, lint-free cloth,
wiping from the hole in the center towards the outer
rim of the CD.
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Q:
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The video and the audio repeat themselves. How do I resolve this?
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A:
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Be sure to close all other programs before launching
Byzantine:
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press the Alt+Ctrl+Delete keys at the same
time. A close program window will appear.
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highlight one item at a time and select End
Task on all programs except for
Explorer and Systray
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Q:
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The system response is really slow in the last
passage scene at the end of the game. Why?
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A:
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Your processor may be too slow. Make sure your system
meets the minimum requirements. This scene will be
impossible to conquer if your system is too slow.
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Q:
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What is the "United Connection Installer" icon that
installed along with the Byzantine The Betrayal icon on
my desktop?
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A:
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The United Connection Installer icon will
install free software that allows you to place
reservations with United Airlines via the Internet.
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