Blast off on an interactive exploration into the mysteries
of our solar system. Investigate moons, asteroids, meteors,
comets and more! Get the latest, close-up pictures from
space with over 50 minutes of compelling video from NASA
and Voyager missions. Interview planetary experts,
including Apollo XI astronaut Buzz Aldrin. Then explore
controversial and daring plans to launch a manned mission
to Mars.
Frequently Asked Questions
I downloaded the patch from the Internet but when I try to
use it, my cursor changes into an hour glass and doesn't do
anything else. How do I resolve this problem?
I used the patch but nothing happened. I clicked on the
patch again and still nothing happens!! How do I resolve
this problem?
What do I do about the error message: "256 colors needed to
execute this application"?
Why, when I click on the Earth icon, do I get kicked out of
Windows or my computer reboots?
How do I solve the error: "Cannot find vids31"?
How do I solve a Page Fault error message when trying to
get into Beyond Planet Earth?
How do I solve the error: "CVID video drivers not
installed. Please run Earth setup"?
Frequently Asked Questions
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Q:
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I downloaded the patch from the Internet but when I
try to use it, my cursor changes into an hour glass and
doesn't do anything else. How do I resolve this
problem?
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A:
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Try to download the patch again. The download either
didn't finish or your connection to the Internet server
might have been lost.
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Q:
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I used the patch but nothing happened. I clicked on
the patch again and still nothing happens!! How do I
resolve this problem?
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A:
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The patch upgrades the earth.exe file. It
doesn't take you to Beyond Planet Earth. If you
clicked on the patch and it doesn't find
earth.exe on your hard drive, you need to
reinstall Earth then try patch again. Download
the patch to a 3.5" diskette and execute it from the
diskette. Keep the diskette as a backup.
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Q:
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What do I do about the error message: "256 colors
needed to execute this application"?
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A:
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Change your display to 256 colors.
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In Win 3.11:
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go to Windows Setup in the Main Program Group
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select Windows Setup\ Options\ Change System Settings
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change settings to either your video card's
display driver supporting 256 or use the
SVGA 256 color drivers
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In Win 95:
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select Start, Settings, Control Panel
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in the Control Panel: select
Display, then Settings
tab
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click on the Color Palette and
choose 256 colors
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If you do not have that as an
available choice then you'll need to click
on change display type or change
adapter type.
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Change the display driver to either
your supported video card driver or to MS
SVGA 256 color driver.
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Q:
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Why, when I click on the Earth icon, do I get kicked
out of Windows or my computer reboots?
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A:
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Try changing your display to 256 colors.
Run ScanDisk and Disk Defragmenter.
In Windows 95, these two functions can be found
under Accessories\ System Tools.
Turn off all TSR's (Terminate and Stay Resident
programs, e.g. Norton AntiVirus) and try again.
Please check your software manuals for specific
instructions for disabling any TSR.
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Q:
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How do I solve the error: "Cannot find vids31"?
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A:
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The file IV32RT.EXE is corrupt or not present. Contact
the PC support line, manufacturer, or go to their
website and request this file.
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Q:
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How do I solve a Page Fault error message when
trying to get into Beyond Planet Earth?
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A:
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Try using a 256 color video driver or change to MS SVGA
driver. Change Height/Width to 640 x 480
or 800 x 600 small fonts.
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Q:
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How do I solve the error: "CVID video drivers not
installed. Please run Earth setup"?
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A:
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Call Discovery at 800-762-2189 and order a
replacement CD-ROM. Shipping and handling charges may
apply.
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